Professional Services

Project Management

Our services specializing in project delivery and consulting are inclusive of :

ICT infrastructure refresh
Applications implementation
Complex network and cabling implementations
Building Data Centres

Adopting methodologies from PRINCE2 and PMBOK, we’ve devised a top-tier strategy that:

Reduces time and decreases the cost
Minimizes changes, risks, and issues
Monitors and controls the project more efficiently
Manages suppliers more effectively
Increase the likelihood of overall project success.

Data Centre

We provide a scalable, reliable, and physically secure location to house mission-critical websites, servers, hardware, and applications. Our Data Centre offers:

a fully redundant and secure facility,
storage and recovery,
specialists to manage and optimize the infrastructure’s performance.

Clients have complete flexibility and control over their server and application configurations while we provide monitoring, power supply, and network connectivity. Should clients want Daltron to host, administer and operate their equipment then these services can be integrated into the Service Level Agreement.

Don’t have the budget to build your own data center? Leave the hosting to us.

Managed Services

Service Layers

The service layers we offer are summarized below and may be tailored to suit the specific needs of a customer.

Help Desk

Log a job for a site visit or remote action
Remote assistance using TeamViewer or similar

Layer 1 - Managed User

Troubleshooting –includes troubleshooting issues with the OS, network connectivity, MS Office suite, application software, and other desktop-related issues.
Anti-Virus – the installation and management of the latest anti-virus updates and regular scanning of PCs attached to the network.
Patch Management – application and management of patches on individual workstations (endpoints)

Layer 2 - Managed Network

Network monitoring – administration of configured Point-to-Point network.
Firewall monitoring – monitoring and prevention of potential security threats.
Bandwidth optimization – monitoring of network usage and optimization according to needs as far as current bandwidth will allow

Layer 3 - Managed Server & IMAC's

Server monitoring and administration including storage capacity risks and alerts
Backup Management – setting and ensuring backups are taken on a regular basis
Patch Management – application and management of the latest patches peculiar to the server environment.

As a Managed Services Provider Daltron delivers enterprise-class capabilities at a reasonable monthly fee ensuring our clients enjoy dedicated tech support. Our clients pay on an on-demand basis for the services that they need.